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Key Customer Management

Build better relationships with your most important customers

This support helps your teams find opportunities for mutual growth to improve customer experiences.

Who is it for?

Food and drink businesses that want to improve their customer relationships.

You may be eligible if: 

  • You are a Bord Bia client

Eligibility is subject to terms and conditions.


What is provided?

A one-day workshop for groups or individuals.


What can it be used for?

  • Creating a framework for better customer management
  • Customer understanding and intelligence
  • Annual customer plans
  • Developing customer pitch 
  • Selling and negotiation skills    



*This support is for Bord Bia client companies only. To become a Bord Bia client company and avail for these supports, please send a Client Request Form accessible here: Registration form and the Client Engagement team will individually assess the request

To become a Bord Bia client, companies must have a turnover over €100k and manufacture in Ireland. Access to specific supports and services can be limited depending on interest and availability. Some of the supports require a 50% contribution

Most supports require that companies are Origin Green verified members to be eligible to avail for the support. To request more information please access Bord Bia at info@bordbia.com


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