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Industry Digitalisation

Digital transformation for visitor experience businesses

In today's digital world, a strong online presence and the effective use of digital technologies are crucial for long-term success in the tourism industry. Our programme helps you adopt and optimise digital technologies, enhancing your skills to give your business a competitive edge. 

Who is it for?

You may be eligible if:

  • You are a tourism businesses interested in introducing digital technologies to enhance online visibility and boost online sales to new audiences. 
  • You are a visitor experience business in the Irish tourism industry, such as: 
    • A tourist attraction offering interesting experiences with admission fees or entry conditions. 
    • A provider of organised activities like tours, workshops, or adventures. 
    • An organiser of pre-planned tours focused on specific destinations or experiences. 
    • You can demonstrate ambition for commercial growth in line with the program's objectives.
       

What is provided?

•    A tailored programme of supports across four key digital transformation workstreams, Accessible website & content, booking systems & distribution, data measurement & insights, and digital marketing & AI 
•    Associated capability building training accompanies each workstream, including workshops, online modules, and self-paced training delivered on an online learning platform. 
•    Time with expert consultants and mentors to address your business’ specific digital needs. 
•    1-2-1 support from project coordinators to support businesses through each of the workstreams.  
 


What can it be used for?

  • Enhancing your businesses online visibility to tourists through website development and digital marketing.   
  • Increasing the ease of booking by utilising online booking systems, engaging online content, and digital tools. 
  • Embracing digital tools and strategies to stand out from competitors and create a more engaging experience for visitors. 
  • Improved digital sales and business decisions through better data measurement and insights. 
  • Networking opportunities to connect with other businesses. 

Get your personalise consultation
Need advice? Speak with one of our expert Hub advisors to learn more about this support and discover how it could benefit your business.
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